Basket

Basket Coffee / باسكت
My role
Customer communication, paid campaigns and account setup
Period
December 2023–April 2024 — report periods
Through RBAB · my agency role

Handled customer replies, paid campaigns, and setup of Basket’s accounts and Linktree page through RBAB.

Project documentsPDF
Choose document · 3
April social performance · Basket social-performance report covering 1–22 April 2024. · Page 1 of 9

Basket social-performance report covering 1–22 April 2024.

The work in detail

  • Responding to customers and handling their communication with the brand.
  • Working on paid advertising campaigns.
  • Configuring the accounts and Linktree page and organizing links.
  • The project reports cover 21 December 2023–31 March 2024, then 1–22 April 2024.
  • Content-level reporting of views, engagement, profile visits and site visits.
  • Each platform and period stays distinct; summed monthly reach is not a unique-person count.
  • RBAB’s plan proposes three stages: product awareness, a content campaign, and activities to strengthen customer relationships.
  • The plan proposes TikTok as the primary channel, linking its content with Instagram and customer communication.
  • The industrial-area campaign’s promoted video recorded 8,952 views, 86 profile visits and 20 new followers. The audience report places its viewers in Aseer.
  • Separate Al Darb branch campaigns targeted people in Abha and in Al Darb. On 19 and 20 January 2024, a joint Friday–Saturday campaign for both cities recorded 292 website destination clicks. The daily export allows a comparison with each city’s campaign and the dessert promotion.Al Darb branch and dessert campaigns by audience

Basket’s paid campaigns

I worked on Basket’s paid campaigns with RBAB. Choose a campaign to see what its report recorded during the run.

Boxes

11 – 15 February 2024

Campaign areasAbha, Khamis Mushait, Al Darb

Impressions
85,069
Destination clicks
586
Click-through rate
0.69%
Period reach
48,847

Reach is the campaign total reported for the period. A person may appear on more than one day.

How far did the video play?

Video views · 84,334

25%
21,216
50%
9,291
75%
6,067
100%
3,088

Each row counts views that reached that share of the video.

Daily delivery

Boxes · Daily impressions and clicks
DayImpressionsClicksCTR
8,443610.72%
21,9372211.01%
21,6541410.65%
21,0621140.54%
11,973490.41%
Video milestones by day
Daily views by playback milestone
Day25%50%75%100%
11 Feb2,3271,085726360
12 Feb6,0282,9722,0441,046
13 Feb5,0982,1891,411726
14 Feb4,9701,9841,248643
15 Feb2,7931,061638313

Project documents and data