Basket

Basket Coffee / باسكت
My role
Customer communication, paid campaigns and account setup
Period
December 2023–April 2024 — report periods
Through RBAB · my agency role

Handled customer replies, paid campaigns, and setup of Basket’s accounts and Linktree page through RBAB.

Project documentsPDF
Choose document · 3
December–March social performance · Two website-visit charts separate paid and organic TikTok traffic. · Page 9 of 15

Two website-visit charts separate paid and organic TikTok traffic.

The work in detail

  • Responding to customers and handling their communication with the brand.
  • Working on paid advertising campaigns.
  • Configuring the accounts and Linktree page and organizing links.
  • The project reports cover 21 December 2023–31 March 2024, then 1–22 April 2024.
  • Content-level reporting of views, engagement, profile visits and site visits.
  • Each platform and period stays distinct; summed monthly reach is not a unique-person count.
  • RBAB’s plan proposes three stages: product awareness, a content campaign, and activities to strengthen customer relationships.
  • The plan proposes TikTok as the primary channel, linking its content with Instagram and customer communication.
  • The industrial-area campaign’s promoted video recorded 8,952 views, 86 profile visits and 20 new followers. The audience report places its viewers in Aseer.
  • Separate Al Darb branch campaigns targeted people in Abha and in Al Darb. On 19 and 20 January 2024, a joint Friday–Saturday campaign for both cities recorded 292 website destination clicks. The daily export allows a comparison with each city’s campaign and the dessert promotion.Al Darb branch and dessert campaigns by audience

Basket’s paid campaigns

I worked on Basket’s paid campaigns with RBAB. Choose a campaign to see what its report recorded during the run.

Najran branch

10 – 20 March 2024

Campaign areasNajran, Khamis Mushait

Impressions
80,411
Destination clicks
829
Click-through rate
1.03%
Period reach
48,884

Reach is the campaign total reported for the period. A person may appear on more than one day.

How far did the video play?

Video views · 79,756

25%
19,436
50%
9,024
75%
5,512
100%
2,815

Each row counts views that reached that share of the video.

Daily delivery

Najran branch · Daily impressions and clicks
DayImpressionsClicksCTR
17,3912231.28%
17,8021831.03%
16,6061801.08%
15,5971460.94%
13,015970.75%
000%
000%
000%
000%
000%

The export contains no row for 19 Mar.

Video milestones by day
Daily views by playback milestone
Day25%50%75%100%
10 Mar5,0692,4181,486756
11 Mar4,4022,0901,285651
12 Mar3,9501,7871,090579
13 Mar3,3711,526939474
14 Mar2,6441,203712355
15 Mar0000
16 Mar0000
17 Mar0000
18 Mar0000
20 Mar0000

Project documents and data