Basket

Basket Coffee / باسكت
My role
Customer communication, paid campaigns and account setup
Period
December 2023–April 2024 — report periods
Through RBAB · my agency role

Handled customer replies, paid campaigns, and setup of Basket’s accounts and Linktree page through RBAB.

Project documentsPDF
Choose document · 4
Marketing plan · portfolio edition · November plan divided into plan, objectives and strategy. · Page 2 of 9

November plan divided into plan, objectives and strategy.

The work in detail

  • Responding to customers and handling their communication with the brand.
  • Working on paid advertising campaigns.
  • Configuring the accounts and Linktree page and organizing links.
  • The project reports cover 21 December 2023–31 March 2024, then 1–22 April 2024.
  • Content-level reporting of views, engagement, profile visits and site visits.
  • Each platform and period stays distinct; summed monthly reach is not a unique-person count.
  • RBAB’s plan proposes three stages: product awareness, a content campaign, and activities to strengthen customer relationships.
  • The plan proposes TikTok as the primary channel, linking its content with Instagram and customer communication.
  • The industrial-area campaign’s promoted video recorded 8,952 views, 86 profile visits and 20 new followers. The audience report places its viewers in Aseer.
  • Separate Al Darb branch campaigns targeted people in Abha and in Al Darb. On 19 and 20 January 2024, a joint Friday–Saturday campaign for both cities recorded 292 website destination clicks. The daily export allows a comparison with each city’s campaign and the dessert promotion.Al Darb branch and dessert campaigns by audience

Basket’s paid campaigns

I worked on Basket’s paid campaigns with RBAB. Choose a campaign to see what its report recorded during the run.

The engineer

28 February – 8 March 2024

Campaign areasAbha, Khamis Mushait, Al Darb

Impressions
74,849
Destination clicks
598
Click-through rate
0.8%
Period reach
41,844

Reach is the campaign total reported for the period. A person may appear on more than one day.

How far did the video play?

Video views · 74,131

25%
12,179
50%
6,512
75%
4,071
100%
2,432

Each row counts views that reached that share of the video.

Daily delivery

The engineer · Daily impressions and clicks
DayImpressionsClicksCTR
10,7391431.33%
17,7521450.82%
18,7751380.74%
15,729990.63%
11,854730.62%
000%
000%
000%
000%
000%
Video milestones by day
Daily views by playback milestone
Day25%50%75%100%
28 Feb2,2021,231815493
29 Feb2,8471,540958585
1 Mar2,6891,402858504
2 Mar2,4521,270778451
3 Mar1,9891,069662399
4 Mar0000
5 Mar0000
6 Mar0000
7 Mar0000
8 Mar0000

Project documents and data